MANUAL-1
Particulars of Organization, Functions & Duties
[Section-4 (1) (b) (i)]
O/o the Medical Officer (I/C) Community Health Center is located at Birasal, Dhenkanal, Odisha.
This office comes under the Department of Health & Family Werlfare, Govt. of Odisha.
The main functions of this institution is to provide adequate, qualitative, Preventive care of the state not only through allopathic system of medicine but also though Indian system of medicine & Homeopathy.
1. Aims and Objectives of the Organization:
The Health & F.W. Dept. deals with medical and public Health matters including drug control and prevention of food adulteration as well as Family Welfare Programmes aimed at population stabilization consistent with the requirements of economic growth, social development and environmental protection. The main objectives of this Deptt. is to provide adequate, qualitative, Preventive care of the state not only through allopathic system of medicine but also though Indian system of medicine & Homeopathy. It also ensures to provide affordable quality health care services to all, particularly to the disadvantage groups and greater access to primary Health care by bringing medical institutions as close to the people particularly in the under served, backward and tribal.
2. Mission/ Vision:
The main Motto of the Health & FW Dept. is "Health for all" & to achieve the Millennium Development Goals (relating to Health Sector) in defined time frame.
3. Brief History Background of this Establishment:
This Institution was made to function as a "Dispensary" since the Pre-Independence era by the British Govt. It was in 1960, this institution started functioning as a P.H.C. & was declared as an R.F.W.C. Since 1965. Subsequently it was declared as a "30-Bedded Hospital since 1st April, 1977; but the actual date of functioning as a 30-Beded Hospital/ U.P.H.C. was in 1981. It has been declared as C.H.C. since 08.10.11 (Vide Govt. Notification No. 28589/H dated 08.10.2011). This institution has been proposed to function as L3 institution from the current financial year, 2011-12.
4. Duties of the Public Authority:
The Public Authority discharges their duties in Official Capacity as entrusted by Govt. of Odisha.
5. Main Activity/ function of the Public Authority:
Provide Health administration & to act as Registrar of Births & Deaths of the Block
6. List of Services being provided by the Public Authority:
To provide primary health care in the Block PHC area, including F.W. & MCH services, Public Health, RCH, implementation & follow up of Blindness Control program me, Malaria Control Program, TB Control program, Leprosy Control Programme, responsibilities of Registrar of Births & Deaths of the Block, meet the activities relating to health dept. In emergencies/ as advised by higher authorities from time to time.
7. Expectation of the Public Authority from the Public for enhancing its Effectiveness:
Public authority needs good response, Cooperation and suggestion from Public.
8. Arrangements and methods made for seeking Public Participation/ Contribution:
To involve the People with various health activities, following steps have been taken from grass root level like IEC activities, BCC activities, Folk Media Show, RCH camps, Swasthya Melas.
9. Mechanism available for monitoring the service delivery and Public Grievance Resolution:
Service delivery system is monitored by the M.O.I/C. Public grievance is addressed directly by receiving the complains in person or over telephone; also a: "Complaint Box" is installed in the verandah of the OPD- which is inspected every day by the M.O.I/C. The grievances addressed to CDMO/ Collector (relating to this institution & subsequently asked to comply by the authorities) are attended timely.
10. Address of the main offices at different levels:
Medical Officer, C.H.C. Birasal
At/PO/PS- Birasal
Dist. Dhenkanal
Pin- 762011
11. Working Hours of the Office:
10 AM to 5 P.M. (Lunch break- 1.30 PM to 2 PM).
The Office remains closed during Govt. holidays.
(The Timings change during summer as per the instruction of the Govt.)
12. The OPD timings are as follows:
OPD timing- From 1st April to 30th Sept.
Morning Hrs- 8 A.M.-12 Noon.
Afternoon Hrs- 4 P.M. to 6 P.M.
OPD Timing- From 1st Oct. to 31st March
Afternoon Hrs.- 3 P.M to 5 P.M
N.B:The OPD remains closed in Govt. Holidays, but emergency services are available round the clock.