Odisha Tourism Development Corporation Limited, Bhubaneswar

  MANUAL-1 

Particulars of Organization, Functions & Duties

[Section-4 (1) (b) (i)]

1. Aims & Objectives of the Organisation:

2. Mission / Vision:

To develop & promote Odisha as No.1 destination of the Country and to transform as a major profit making organization of the State.

3. Brief history and background for its establishment:

Odisha Tourism Development Corporation was incorporated in the year 1979 to promote tourism in the State and operate some of the existing Tourist Bungalow and Transport Fleet in commercial line. Most of the Tourist Bungalows presently named as Panthanivas have been inherited from Government of Odisha for a nominal value of Rs. 92.48 lakhs. This Rs. 92.48 lakhs worth of assets were transferred to the Corporation as investment in the share of the Company. Except those properties the Corporation has added accommodation unit at Panthanivas, Bhubaneswar of 52 rooms, Puri of 29 rooms, Cuttack 28 rooms, and Rourkela 20 rooms. These assets valuing Rs. 134.17 lakhs were created in the early part of eighties out of institutional finance and share capital assistance of the State Govt. Although the State Govt. has invested further Rs.869.68 lakhs by way of share capital in addition to the initial investment of Rs.92.48 lakhs, the major portion of this investment has been eroded by way of loss in eighties. As on 31.3.2004 the Govt. of Odisha has invested Rs.962.16 lakhs, out of which Rs.673.31 lakhs has been eroded by way loss. At present Corporation is having 22 Hotels, 2 Transport Units and 1 exclusive Restaurant under its management. The details of Hotel & Transport Units run by the Corporation is given as below:

Sl. No.

Name of the Units

No of Rooms

1.

Bhubaneswar

54

2.

Puri

52

3.

Cuttack

28

4.

Chandipur

41

5.

Konark

46

6.

Sambalpur

33

7.

Rourkela

32

8.

Barkul

41

9.

Rambha

24

10.

Gopalpur

20

11.

Paradeep

12

12.

Dhauli

3

13.

Y.N.Satapada

28

14.

Chandenswar

29

15.

Panchalingeswar

30

16.

Chandabali

16

17.

Keonjhar

17

18.

Bhitarakanika

12

 

To promote OTDC is one of the leading State Tourism Corporation and there is a need of improvement the facilities, infrastructure, providing easy assessable between different tourist destination, improvement in service for continuous training and induction of professional human resources.

4. Details of service rendered:

a. Hoteliering
b
. Tourist Transport
c
. Cruising & Boating facilities
d
. Execution of Tourist Infrastructure
e.
Air Ticketing
f.
Organizing Fairs & Festivals for Tourism Department

5. Citizen Interaction:

The Corporation is having 23 Hotels, 2 Transport Units and 1 exclusive Restaurant under its management. In addition to this the Corporation is having its Regional Office at New Delhi, Mumbai, Kolkata, and Chennai. All the Units along with Regional Offices directly interact with the Citizens / Tourists to facilitate their comfortable stay inside the State.

Interactive Portal www.visitOdisha.org has been launched to provide detail tourist information through online.

6. Postal Address of the Main Office, attached / subordinate office / field units.

i. OTDC Head Office
Panthanivas Old Block
Lewis Road, Bhubaneswar-14
Email : otdc@panthanivas.com

ii. Regional Office
Govt. of Odisha Tourist Office
Utkal Bhawan, 55, Lenin Sarani
Kolkata

iii. Regional Office
Govt. of Odisha Tourist Office
B/4 Emporia Complex
Baba Kharag Singh Marg, New Delhi

iv. Regional Office
Govt. of Odisha Tourist Office
Tamilnadu Tourism Complex
Ground Floor, Wallajah Road,
Chennai - 600 002.

v. Panthanivas Bhubaneswar
Lewis Road,
Bhubaneswar - 751014

vi. Panthanivas Puri
Chakratirtha Road
Puri - 752001

vii. Panthanivas Konark & T.L.
At/Po. Konark
Dist. Puri - 752111

viii. Panthanivas Barkul
At/Po. Balugaon
Dist. Khurda - 752030

ix. Panthanivas Rambha
At/Po. Rambha
Dist. Ganjam - 761028

x. Panthanivas Gopalpur
At/Po. Gopalpur
Dist. Ganjam

6. Postal Address of the Main Office, attached / subordinate office / field units.

xi. Panthanivas Taptapani
At. Pudamari
Dist. Ganjam - 761014

xii. Panthanivas Cuttack
At/Po. Buxi Bazar

Cuttack - 753001

xiii. Panthanivas Chandipur
At/Po. Chandipur

Dist. Balasore - 756025

xiv. Aranyanivas Lulung
Kochilaghati, Shyamakhunta

Mayurbhanj.

xv. Panthanivas Sambalpur
Brooks Hills

Sambalpur - 768001

xvi. Panthanivas Rourkela
Sector - 5

Rourkela - 769005

xvii. Panthanivas Balasore
Near Police Line

Balasore

xviii. Panthika Dhauli
Dhauli Hill Top

Bhubaneswar.

xviv. Panthanivas Paradeep
Near Revenue Circuit Area

Sea Beach, Paradeep

xvv. Panthanivas Dhenkanal
N. H. Bye Pass

Dhenkanal

xvvi. Yatrinivas Konark
At/Po. Konark

Puri - 752111

xvvii. Yatrinivas Satapada
Via - Brahmagiri

Puri - 752001

xvviii. Panthasala Panchalingeswar
Po. Shyamasundarpur

Via. Rajnilagiri, Balasore

xvvix. Panthasala Chandaneswar
At. Talsari, Po. Chandaneswar

Dist. Balasore - 756085.

xvvx. Aranyanivas Chandbali
At/Po. Chandbali

Dist. Bhadrak

7. Working hours both for office and public:

10.00 A.M. to 5.00 P.M. for normal office work and business hour round the clock.

8. Public Interaction if any:

The Public as well as Tourist is free to interact and get information from the above mentioned Branch Offices and Regional Offices.

9. Grievance, redress, mechanism:

(a) At unit level, the Managers of the Units have been authorized to ensure redressal of the tourists as well as public relating to their grievances within the same day.
(b)
Regarding other grievances, the manager shall dispose off the same within three days under intimation to the party as aforesaid.

(c)
In the Head Office level, Divisional Managers have been authorized to ensure redressal of tourists/ public of the respective divisions within seven days of receipt of grievances.

(d)
Public are to redress their grievances with Managing Director between 4.00 PM to 5.00 PM on every Saturday.

10. Map of office location: [Click Here]