MANUAL-1
Particulars of Organization, Functions & Duties
[Section-4 (1) (b) (i)]
1. Aims and Objectives of the organization:
The R.T.O. Bhubaneswar is entrusted with the management of road transport activities including collection of MV Taxes in the Revenue District of Khurda covering 2 subdivisions. This office is also responsible for collection of Motor vehicle revenue on account of taxes on motor vehicles from vehicles registered at Bhubaneswar and other state vehicle entering to Odisha. The main aim and objectives of the organization are to see the transport management such as patterns of passengers and frequent movements.
2. Mission/ Vision:
Management of Road Safety Stands and pollution control measure taking effective ways of tracking down traffic offenders
3. Brief history and background for its establishment:
This office is part of transport and commerce Department. R.T.O., is the head of the office assisted by MVI, Addl. RTO & Asst. RTO-Collector is the Chairman of the RTA. Khurda.
4. Organization Charts:
RTO, MVI, Addl. RTO(Gen), Jr. MVI, Steno,Section Officer, Sr. Clerk & Jr. Clerk, Constable.
5. Allocation of Business:
Registration of Motor Vehicles, issue of Permit, Fitness, Issue & Renewal of DL, Transfer of ownership of vehicles, HPA/ HPC.
6. Duties to be performed to achieve the Mission:
All staff of the office performs the tasks assigned to them and the combined efforts of all results in achieving the Mission.
7. Details of services Rendered:
Registration of New Vehicles. Issue of Permit Fitrness, New Driving Licence and Renew of D.L
8. Citizen's interaction:
The information on functioning ot the office is open as per the provisions of Right to information Act and Odisha Rules.
9. Postal address of the office:
Regional Transport Office, Bhubaneswar, Po: Bhoinagar, Dist: Khurda, PIN 751022.
10. Map of Office located:
The office is situated near the office of the Sale Tax Office .
11. Working hours both for office and public:
10.00 AM to 5.30 PM (Lunch Breaking from (2.00 PM to 2.30 PM) on all working days.
12. Public interaction if Any:
Public queries are dealt with very courteously by the staff and officials as it is a public office.
13. Grievance Redressal Mechanism:
A responsive grievance Redressal mechanism is being adopted. The Grievance Cell of the Collector & District Magistrate functions on every Monday and every Saturday (Except 2nd Saturday) To ensure the reach the cell functions is different areas and the public grievances are promptly attended to by the concerned authorities.