Odisha State Co-operative Milk Producers Federation Limited (OMFED)Odisha State Co-operative Milk Producers Federation Limited (OMFED)

MANUAL-1

Particulars of Organization, Functions and Duties

[Section-4(1) (b) (i)]

1. Aims & Objectives of the Organization:

• To carry out activities for promoting production, procurement, processing and marketing of milk & milk products for economic development of the rural farming community.
• Development and expansion of such allied activities as may be conducive for the promotion of the dairy industry. Improvement and protection of milch animals and economic betterment of those engaged in milk production.
• Purchase and/or erect building, plant machinery and other ancillary objects to carry out business.
• Study problems of mutual interest related to procurement, marketing of dairy and allied products.
• Purchase commodities from the members of other sources without affecting the interest of the members, process, manufacture, distribute and sell them the same, arrange to manufacture/purchase and distribute balanced cattle feed and for the purpose to set up milk collection and chilling centers, Milk Processing Plants, Product factories etc. in any of the district covered under its area of operation.
• Provide veterinary aid and artificial insemination services and to undertake animal husbandry activities so as to improve animal health care disease control facilities.
• Advice, guide and assists the Milk Union in all respects of management, supervision audit functions.
• Render technical, administrative, financial and other necessary assistance to the member unions and enter in to collaboration agreement with someone ,if the need arises.
• Advice the member unions on price fixations, public relation and allied matters.

2. Mission / Vision:

• To be a leading milk producing organization at international level of efficiency with widest and satisfied customer base, maximizing wealth of stake holders & contributing to the state economy.
• Advancement of dairying, encouraging and educating people, through mutual participation.
• Continuous endeavor to increase productivity & per capita consumption.
• To promote clean milk production and distribution with state-of-art technology.
• Customer satisfaction with reliable, uninterrupted services and quality products.
• To foster a performance oriented culture encouraging innovation.
• To promote a congenial work climate encouraging employees to participate and contribute for organizational growth.
• To be a learning organization and responsive to changing environment.
• Continuous upgradation of skills & competence of employees & their career advancement.
• To enrich quality of life of people and preserve ecological balance.

3. History & Background of Its Establishment:

The Odisha State Cooperative Milk Producers Federation also known as OMFED is one of the Milk Federation affiliated to the National Dairy Development Board (NDDB), situated at Bhubaneswar, the state capital of Odisha was founded in 1985. It is an apex level Milk Producers' Federation in Odisha registered under Cooperative Society Act – 1962. Omfed was established based on AMUL pattern under operation flood-II of National Dairy Development Board (NDDB), for promoting, production, procurement, processing and marketing of milk & milk products initially in undivided districts of Puri, Cuttack, Dhenkanal, Keonjhar. 

The Odisha state Cooperative Milk Producers' Federation Ltd. is controlled by a Board Of Directors which consists of Chairman of all affiliated Dist. Cooperative Milk Producers' Unions, three nominees of Government of Odisha, a nominee from the National Dairy Development Board and Managing Director of the Omfed (Who is the ex officio member). The Chairman of the BOD is elected amongst the members of the Board. The post of Chairman of the Federation is honorary.

4. Duties Performed:

5. Main Activities/ Functions: 

OMFED’s main activities include promoting, production, procurement, processing and marketing of milk & milk products for economic development of the rural farming community in Odisha.

6. Details of Services Rendered:

Milk trading involves reception, testing, local and sample milk sale, dispatch of milk to milk union, payment and accounts keeping. Input services include animal health coverage, breeding, supply of cattle feed, fodder development, clean milk production and extension services to producer members.

7. Organisational Structure:

8. Arrangements for Citizens Interaction / Public Participation:

9. Grievance Redress Mechanism:

          Grievance Redress Mechanism to ensure that anyone with a concern or complaint have an avenue to approach the management and receive feedback on how the corporation will address this concern or complaint.

Customer dissatisfaction spoils the organization’s name and fame in the public. In order to make OMFED’s redressal mechanism more meaningful and effective, a structured system has been built up. Such system would ensure that the redressal sough is just fair and is within the given frame-work of rules and regulations.

10. Address of the Office & its Sub-offices:

The Odisha State Co-operative Milk Producers’ Federation Ltd

D-2, Sahid Nagar, Bhubaneswar – 751007

Phone No: 0674-2544576, 2546030, 2546121, 2540417, 2540273

Customer Care Telephone No.- 0674-2547119.

Fax : 0674-2540974

Email Id. : omfed@yahoo.com

For online purchase : onlinemarketing@omfed.com/comktg@omfed.com

Public Relation Officer, Omfed : publicrelation@omfed.com

CSS, Omfed : cssomfed@omfed.com

11. Map of Office Location:

12. Working Hours Both for Office & Public:

          Morning Hours: - 10.00 A.M.

          Closing Hours: - 5.30 P.M.