Odisha State Road Transport Corporation

Introduction

Background of this Hand-Book (Right to Information Act. 2005):

As per RTI Act-2005 and Odisha RTI Rules,2005.

Objective / Purpose of this Hand-Book:

As per RTI Act-2005 and Odisha RTI Rules,2005.

Who are the Intended users of this hand-books?

As per RTI Act-2005 and Odisha RTI Rules,2005.

Organisation of the information in this hand-book.

As per RTI Act-2005 and Odisha RTI Rules, 2005.

Definitions of various terms used in the handbook.

As per RTI Act-2005 and Odisha RTI Rules, 2005.

Contact person.

As per RTI Act-2005 and Odisha RTI Rules,2005.

Procedure and Fee Structure.

As per RTI Act-2005 and Odisha RTI Rules,2005.

MANUAL-1

Particulars of Organization, Functions & Duties

[Section-4 (1) (b) (i)]

1. Particulars of the organization, functions & duties

In 1948, the State Govt. took over operation of bus services run by erstwhile princely states under State Transport Services (STS) of Transport Department.

In 1950, the Central Act, R.T.C. Act was enacted (Act No. 64 of 1950) which required creation of Road Transport Corporations under respective State Governments. The OSRTC was created w.e.f. 15.5.1974 and the assets and employees of State Transport Services were transferred to the O.S.R.T.C.

The Corporation started functioning with Share Capital Contribution from the State Govt. and the Central Govt. in the ration of 2 : 1. The Central Govt. has stopped share capital contribution since 1987-88 and State Govt. has stopped its contribution from 1999-2000.

The O.R.T. Company, operating mostly in the southern parts of the state merged with the OSRTC in 1990 along with all its assets, liabilities and employees.

The aim and objective of the Organisation is to provide transport facility to the public as a commitment.

(I) To provide safe and comfortable transport to passengers which the public can have confidence in.

(II) To connect remote /tribal areas which are otherwise not well-attended to the mainstream and thereby fulfill its social commitment.

2. Allocation of business

There is scope for the Corporation to run buses for passenger transport throughout the state. But it has to compete with the private operators.

3. Duties to be performed to achieve the mission

In order to remain in business the services are to be operated profitably as there is no assistance from the Govt. So it has to attract passenger by introducing high quality of the service, maintaining strict punctuality and discipline and looking after passenger safety.

4. Details of service rendered

The Corporation runs bus services through out the state from its 23 operational units spread across the state. It carries police personnel on warrant basis and carries postal mails. It carries students, freedom fighters, physically challenged persons at concession rates as per Govt. orders. It also acts as the lone operator in case of strike call by private operators.

5. Citizens Interaction

Grievances of the citizens regarding operation of services is closely monitored by Citizens

Grievance Cell at the H.O. level.

6. Map of office location:

Click Here

Working hour both for office and public

The office works from 10 A.M. to 5.30 P.M. on all working days.

8. Public interactions if any.

9. Grievance redress mechanism

On all Mondays of the month, grievance of employees, retired employees and outsiders are taken up by CMD/G.M.(A) at the Head Office level. At the unit level the Unit Officer concerned takes grievances on all Mondays.

MANUAL-2

Powers & Duties of Officers & Employees

[Section-4 (1) (b) (ii)]

Sl	Designation	Powers				Duties Attached
Sl	Designation	Administrative	Financial	Statutory	Others	Duties Attached
1	Chairman- cum- Managing Director	Full	Full	Chief Executive of the Corporation	-	-
2	G.M.(Admn.)	Assist the M.D. for efficient administration	Sanction of GPF/CPF & other Misc. expenditure upto Rs.15000/-	Head of Office	-	-
3	F.A. & C.A.O.	Controlling Officer of Accounts/Audit wing	Concur all the expenditure	Tender sound financial advice to M.D.	-	-
4	D.G.M.(Tech)	Suggest for transfer and posting of technical performance	-	Accountable for efficient utilization of buses	-	-
5	L.W.O.	-	-	Coordinating between the management & employees for settlement of demands permitted under ID Act. Implementation of employees welfare programme.	-	-
6	C.V.O.	-	-	To check pilferage of revenue & forgery of tickets.	-	-
7	Section Officer(Accounts)	-	D.D.O. of Head Office	Ensure maintenance of Books of Accounts, Trial Balance & Compilation of Proforma Accounts.	-	-
8	PIO-Senior Manager MIS	-	-	(i) Preparation of softwares & responsible for and proper function & maintenance of computer hardware. Collection of statistical data & analysis and operation of Management Information System. (ii) To provide information as PIO under RTI Act 2005	-	-

Sl	Designation of Post	Powers
Sl	Designation of Post	Administrative	Financial	Statutory	Others
9	System Analyst	-	-	Responsible for design, development, implementation of the system.	-
10	Statistician	-	-	Ensure collection, compilation & analysis of physical and financial performance of Corporation	-
11	D.G.M.(O)	-	-	Principal Coordination of traffic operation of Corporation.	-
12	Establishment Officer	Sanction of increment, leave of class-III & IV employees of Hqrs. Establishment.		Ensure proper discipline at Head Office.	-
13	Law Officer	-	-	Attend all O.J.C./I.D./M.A.C.T. and C.D. cases of Corporation.	-
14	Additional Estate Officer	-	-	Deal with all estate matters under the supervision of G.M.(A).Process & allotment of shops etc.	-
15	Divisional Manager	Ensure efficient administration	D.D.O.of D.M. office,sanct ion of GPF/CPF of the staff within his division.	Accountable to the M.D. for the Division.	-
16	Asst. Engineer	-	-	In charge of execution of all civil engineering works of the Corporation under the supervision of G.M.(A).	-

Sl	Designation of Post	Powers				Duties attached
Sl	Designation of Post	Administrative	Financial	Statutory	Others	Duties attached
17	Divisional Works Engineer	-	-	Regular inspection of Garage & Workshop of the units of his division for better utilization of bus services.	-	-
18	D.T.M.	Appointing & Disciplinary authority in respect of his zone. Sanction of leave, increment of their staff.	D.D.O. of the zone. Sanction all the expenditure in connection with operation of services of the zones including purchase of spare parts and accessories	Head of office of his establishment	-	-
19	A.W.E.	-	-	Responsible for the safe custody, maintenance and repair of all vehicles to make it atleast 90% road worthy.	-	-
20	A.T.M.	Look to the efficient administration of the unit and maintain proper discipline	D.D.O. of the unit.	In charge of the unit	-	-
21	Audit Officer	-	-	In charge of the Audit wing and finalise compliances of Audit report & draft paras of the A.G., Odisha under the supervision of F.A. & C.A.O.	-	-

MANUAL-3

Procedure Followed in Decision Making Process

[Section-4 (1) (b) (iii)]

Corporation runs its business as per direction & decision of the Corporation Board and different decisions of Govt. of Odisha.

MANUAL-4

Norms for Discharge of Functions

[Section-4 (1) (b) (iv)]

Sl	Name of the act, rules, regulation etc.	Brief gist of contents	Reference No. , if any.	Price in case of priced publication
1	Odisha State Road Transport Corporation Employees ( Classification, Recruitment and condition of Service) Regulations 1978	Classification, recruitment and condition of service of employees of OSRTC	-	-
2	Corporation Manual	Rules and business ofthe Corporation	-	-
3	Administrative manual	Duties and responsibility of the officers	-	-

MANUAL-5

Rules, Regulations, Instructions, Manuals & Records for Discharging Functions

[Section-4 (1) (b) (v)]

Sl	Name of the act, rules, regulation etc.	Brief gist of contents	Reference No. , if any.	Price in case of priced publication
1	Odisha State Road Transport Corporation Employees ( Classification, Recruitment and condition of Service) Regulations 1978	Classification, recruitment and condition of service of employees of OSRTC	-	-
2	Corporation Manual	Rules and business ofthe Corporation	-	-
3	Administrative manual	Duties and responsibility of the officers	-	-

MANUAL-6

Categories of Documents Under Control

[Section-4 (1) (b) (vi)]

A statement of the categories of documents held.

Sl	Nature of record	Details of information available	Unit / Section where available	Retention period, where available
1	Aquintance Roll	Pay and allowance	Accounts Section	-
2	Personal Files	Record of joining and period of service	Establishment Section	-
3	Land and Building	Location of building and land	Estate Section	-
4	C.C.R.s	Personal Remarks of the employees	Confidential Section	-
5	Computerised data on O.S.R.T.C.	Data on various parameters of performance of the Corporation	M.I.S. Section	-
6	Traffic matters	Operation of bus services	Traffic section	-
7	Financial matters	Income/ Expenditure, Profit / Loss	Finance Section	-
8	Legal matters	Judicial, MACT, I.D. Cases	Law Section	-
9	Purchase and maintenance of buses	Purchase of new chassis, bus body construction, major repair to buses	Technical Section	-
10	Construction and Maintenance of building	Repairing, renovations work of building	Building section	-

MANUAL-7

Particulars of Arrangement in Formulation of Policy

[Section-4 (1) (b) (vii)]

There is no such direct arrangement for involvement of public in the formulation of policy or implementation thereof.

MANUAL-8

Boards, Councils, Committees & Other Bodies Constituted

[Section-4 (1) (b) (viii)]

List of boards, councils, committees etc.

Name and address of the body

Main functions of the body

Constitution of the body

Date of constit ution

Date up to which valid

Whether

meeting open to public

Whether

minutes accessibl e to public

Frequency of meetings

Remarks

O.S.R.T.C. Board

To take decisions in the policy matter of the Corporatio n for smooth functioning

By the Govt. in Commerce & Transport Deptt. Vide Notification No RT- 09/2018/5535/T dt 28.07.18 and published in Odisha gazette vide No.1335 dt. 28.07.18 for 3 years from the date of publication of Odisha Gazette

28.07.2018

27.07.2021

Once in every 3 months

The meeting of the Corporation Board is totally confidential. No outsiders are allowed to take part.

MANUAL-9

Directory of Officers & Employees

[Section-4 (1) (b) (ix)]

Sl	Name	Designation	Phone No	Mobile No
1	2	3	4	5
Head Office
1	Diptesh Kumar Pattnayak, IPS	Chairman cum Managing Director	0674-2530208	0674-2530719 (Fax)
2	Braja Gopal Acharya, OAS(SS)	G.M.(Admn.)	0674-2530908	-
3	Manoranjan Mohapatra, OFS(SG)	F.A. & C.A.O.	0674-2530368	-
4	Dipti Mahapatro, OAS(S)	O.S.D.	-	-
5	Rajendra Pujari	Addl. Estate Officer I/c	-	9437358232
6	Hrushikesh Dash	D.G.M.(T) I/c	0674-2530846	9437258959
7	Hrushikesh Dash	Sr. Manager (MIS)I/c	0674-2530719	9437258959
8	Hrushikesh Dash	W.E, I/C, C/Store, Cuttack	0671-2312166 (CTC)	9437258959
9	Sisir Chandra Dash	Legal Consultant-I	0674-2530317	9437273793
10	Suvendu Kumar Paikaray	Legal Consultant-II	-	9861093249
11	Salkhan Majhi	Civil. Engineer, Consultant	0674-2530317	6371650224
12	P.K. Hota	DTM(O)I/c	-	9439815611
13	S. P. Chanda	P.A. to CMD	-	9439100756

Sl	Name	Designation	Phone No	Mobile No
1	2	3	4	5
Bhubaneswar Division
1	Shri P.K. Hota, ATM	D.M I/c, Bhubaneswar	0674-2354059	9439815611
2	Shri P.K. Hota, ATM	Unit-in-Charge, Bhubaneswar	0674-2354039	9439815611
3	Shri Amir Kumar Patnaik,AWE	Unit-in-Charge, Angul	06764-230555	9938470711
4	Shri Janaki. Ballav Sahoo, SA	Unit-in-Charge, Malatipatapur	-	9778488058
5	Shri Chandramani Sahu,ASM	Unit-in-Charge, Cuttack	0671-2312823	9437385209
6	Shri Balunkeswar Behera, Audit Asst	Unit-in-Charge, Keonjhar	06766-255407	9438280568

Sl	Name	Designation	Phone No	Mobile No
1	2	3	4	5
Berhampur Division
1	R.K. Behera, ATM	D.M. I/c, Berhampur	0680-2229276	9938343632
2	R.K. Behera, ATM	Unit-in-Charge, Berhampur	0680-2229372	9938343632
3	R.K. Behera, ATM	Unit-in-Charge, Bhanjanagar	06821-241010	9938343632
4	Srinibas Panigrahi, ATM	Unit-in-Charge, Jeypore	06854-231740	9437272588
5	Srinibas Panigrahi, ATM	Unit-in-Charge, Vizianagram	08922-296119	9437272588
6	Himansu Sekhar Das, ASM	Unit-in-Charge, Bhawanipatana	06670-230696	9861978437
7	Sashikanta Samantaray, AFM	Unit-in-Charge, Malkangiri	0686-1230174	9937185807
8	Manoj Kumar Padhy,AFM	Unit-in-Charge, Phulbani	06842-253005	8895116383
9	Himansu. Sekhar. Das, ASM	Unit-in-Charge, Nawrangpur	06858-223033	9861978437
10	Bijayananda Behera, Auditor	Unit-in-Charge, Rayagada	06856-235910	9937260419
Sambalpur Division
1	S. K. Mishra, S.I	D.M. I/c, Sambalpur	0663-2400955	9437166136
2	S. K. Mishra, S.I	D.T.M. I/c., Sambalpur	0663-2520860	9437166136
3	P.K. Sarangi, Auditor	Unit-in-Charge, Rourkela	0661-2476063	9040464835
4	Sarash Ku. Dash, Senior Clerk	Unit-in-Charge, Bolangir	06652-232340	7008102380
5	Shiba Prasad Mohanty, Junior Clerk	Unit-in-Charge, Padampur	06683-223463	8480820553
6	D.K. Dash,AFM	Unit-in-Charge, Baragarh	06646-233123	7008089819
7	D.K. Choudhury, AFM	Unit-in-Charge, Deogarh	0663-2520860	9861295752
8	S.N.Behera, Auditor	Unit-in-Charge, Nuapada	-	9861461325
9	P.K. Chhatoi, ASM	Unit-in-Charge, Sundaragarh	-	9437448518
10	K. Barik, ATM	Unit-in-Charge, Paralakhemundi	-	9937388534

MANUAL-10

Monthly Remuneration & Compensation of Officers & Employees

[Section-4 (1) (b) (x)]

Name

Designation

Pay Scale

Diptesh Kumar Pattnayak, IPS

Chairman cum Managing Director

On Deputation

Braja Gopal Acharya, OAS(SS)

G.M.(Admn.)

On Deputation

Manoranjan Mohapatra, OFS(SG)

F.A. & C.A.O.

On Deputation

Dipti Mahapatro, OAS(S)

O.S.D.

On Deputation

Rajendra Pujari

Addl. Estate Officer I/c

Rs. 9300/--Rs. 34800/- GP Rs. 4800/-

Hrushikesh Das

D.G.M.(T) I/c

Rs. 9300/--Rs. 34800/- GP Rs. 4800/-

Hrushikesh Das

Sr. Manager (MIS)I/c

Rs. 9300/--Rs. 34800/- GP Rs. 4800/-

Hrushikesh Das

W.E, I/C, C/Store, Cuttack

Rs. 9300/--Rs. 34800/- GP Rs. 4800/-

Sisir Chandra Dash

Legal Consultant-I

Contractual Rs. 20,000/-(Consolidated

Suvendu Kumar Paikaray

Legal Consultant-II

Contractual Rs. 15,000/- (Cosolidated)

Salkhan Majhi

Civil. Engineer, Consultant

On Deputation

P.K. Hota

DTM(O)I/c

Contractual Rs. 21,000/- (Consolidated)

S. P. Chanda

P.A. to CMD

Sl	Name	Designation	Pay Scale
1	2	3	4
Bhubaneswar Division
1	Shri P.K. Hota, ATM	D.M I/c, Bhubaneswar	-
2	Shri P.K. Hota, ATM	Unit-in-Charge, Bhubaneswar	-
3	Shri Amir Kumar Patnaik,AWE	Unit-in-Charge, Angul	-
4	Shri Janaki. Ballav Sahoo, SA	Unit-in-Charge, Malatipatapur	-
5	Shri Chandramani Sahu,ASM	Unit-in-Charge, Cuttack	-
6	Shri Balunkeswar Behera, Audit Asst	Unit-in-Charge, Keonjhar	-

Sl	Name	Designation	Pay Scale
1	2	3	4
Berhampur Division
1	R.K. Behera, ATM	D.M. I/c, Berhampur	-
2	R.K. Behera, ATM	Unit-in-Charge, Berhampur	-
3	R.K. Behera, ATM	Unit-in-Charge, Bhanjanagar	-
4	Srinibas Panigrahi, ATM	Unit-in-Charge, Jeypore	-
5	Srinibas Panigrahi, ATM	Unit-in-Charge, Vizianagram	-
6	Himansu Sekhar Das, ASM	Unit-in-Charge, Bhawanipatana	-
7	Sashikanta Samantaray, AFM	Unit-in-Charge, Malkangiri	-
8	Manoj Kumar Padhy,AFM	Unit-in-Charge, Phulbani	-
9	Himansu. Sekhar. Das, ASM	Unit-in-Charge, Nawrangpur	-
10	Bijayananda Behera, Auditor	Unit-in-Charge, Rayagada	-
Sambalpur Division
1	S. K. Mishra, S.I	D.M. I/c, Sambalpur	-
2	S. K. Mishra, S.I	D.T.M. I/c., Sambalpur	-
3	P.K. Sarangi, Auditor	Unit-in-Charge, Rourkela	-
4	Sarash Ku. Dash, Senior Clerk	Unit-in-Charge, Bolangir	-
5	Shiba Prasad Mohanty, Junior Clerk	Unit-in-Charge, Padampur	-
6	D.K. Dash,AFM	Unit-in-Charge, Baragarh	-
7	D.K. Choudhury, AFM	Unit-in-Charge, Deogarh	-
8	S.N.Behera, Auditor	Unit-in-Charge, Nuapada	-
9	P.K. Chhatoi, ASM	Unit-in-Charge, Sundaragarh	-
10	K. Barik, ATM	Unit-in-Charge, Paralakhemundi	-

MANUAL-11

Budget Allocated to each Agency

[Section-4 (1) (b) (xi)]

Corporation manages its functions out of income generated from operation of buses / rents collected from estate.

MANUAL-12

Manner of Execution of Subsidy Programmes

[Section-4 (1) (b) (xii)]

Sl.

Name and address of the institution

Purpose for which subsidy provided

No. of beneficiaries

Amount of subsidy

Previous year utilization progress

Previous years achievements

Odisha State Road Transport Corporation

Travel concession allowed to the students, freedom fighters and physically handicapped persons

Rs 1.60 crores

MANUAL-13

Particulars of Recipients of Concessions, Permits or Authorizations Granted

[Section-4 (1) (b) (xiii)]

List of beneficiaries

Sl .	Name and address of the beneficiary	Nature of concession / permit/ authorization provided	Purpose for which granted	Scheme and criterion for selection	No. of times similar concession given in parwith purpose
1	2	3	4	5	6
1	Immune Deficiency (HIV/AIDS) persons	100 % concession of the bus fare in OSRTC buses along with an escort with 50 % concession	-	-	-
2	Student	50 % (Monthly and seasonal ) of the bus fare in osrtc buses	-	-	-
3	Totally blind persons or orthopedically handicapped persons to the extent of 50 % and above	100 % concession of the bus fare in OSRTC buses along with an escort with 50 % concession	-	-	-
4	Mentally retarded persons	100 % concession of the bus fare in OSRTC buses along with an escort with 50 % concession	-	-	-
5	Orthopadically challenged persons to the extent of 40 % but below 50 %	50 % concession without escort	-	-	-
6	bodily deformity.	100 % concession of the bus fare in OSRTC buses along with an escort with 50 % concession	-	-	-
7	hearing impaired persons (deaf & dumb)	100 % concession of the bus fare in OSRTC buses along with an escort with 50 % concession	-	-	-

MANUAL-14

Information Available in an Electronic Form

[Section-4 (1) (b) (xiv)]

Sl.	Activities for which electronic data available	Nature of Information available	Can be shared with public	Is it available on website or is being used as back end database
1	2	3	4	5
1	Unit-wise performance statistics	Information on physical parameters of units such as KMS operated, break- down, delay, Suspension, engine, battery etc., Tyre performance, Vehicle-wise Fuel performance,	No	Database
2	Route Performance	Unit-wise Performance of routes	Yes	Database
3	Financial Performance	Financial Performance of the Corporation	No	Database
4	Payroll Accounting	Salary Bills of Staff of Corporate Office, Schedules, EPF, Professional Tax	No	Database
5	Inventory Control	Inventory Management System at the Central Store	No	Database
6	Advanced Online Ticket Booking System	Busstand-wise, Service-wise, Depot- wise and Franchise- wise Booking Details, Trip Sheet etc.	No	Database

MANUAL-15

Particulars of Facilities Available to Citizens for Obtaining Information

[Section-4 (1) (b) (xv)]

Sl	Facility available	Nature of Information available	Working hours
1	Citizen Grievance Cell at Corporate Office	Citizen Grievances posted in the Social Media/Toll Free Number or any other mode.	6 A.M. to 10 P.M.
2	Website	Web Directory,Tenders and Adverisements, Major Schemes, Mission and Vision, RTC Act 1950, contact no. of officers of H.O. and Depots	-
3	Library	All Acts and Rules of OSRTC, Transport Related Books and Journals-	-
4	Notice Board	Submission of tender papers and other notifications	10A.M to 5.30P.M.

MANUAL-16

Names, Designations & Other Particulars of the Public Information Officers

[Section-4 (1) (b) (xvi)]

Public Information Officer (PIO):

Sl No.	Name	Designation	Phone No.	Mobile No.	E-mail
1	2	3	4	5	6
1	Shri Rajendra Pujari	D.T.M. (A)	0674-2530846	-	-

First Appellate Authority (FAA):

Sl No.	Name	Designation	Phone No.	Mobile No.	E-mail
1	2	3	4	5	6
1	Braja Gopal Acharya, OAS (SS)	G.M. (Admn.)	0674-2530908	-	-

MANUAL-17

Other Useful Information

[Section-4 (1) (b) (xvii)]

Seeking information from the Office: Any citizen can seek information from the office as per the provisions of RTI Act, 2005 and Odisha RTI Rules.
Other information on the functioning and services of public authority are also available with the office.

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