Tourist Office, Balasore

Introduction

Background of this Hand-Book ( Right to Information Act. 2005):

As per RTI Act-2005 and Odisha RTI Rules,2005.

Objective / Purpose of this Hand-Book:

As per RTI Act-2005 and Odisha RTI Rules,2005.

Who are the Intended users of this hand-book?

As per RTI Act-2005 and Odisha RTI Rules,2005.

Organisation of the information in this hand-book.

As per RTI Act-2005 and Odisha RTI Rules, 2005.

Definitions of various terms used in the handbook.

As per RTI Act-2005 and Odisha RTI Rules, 2005.

Contact person.

As per RTI Act-2005 and Odisha RTI Rules,2005.

Procedure and Fee Structure.

As per RTI Act-2005 and Odisha RTI Rules,2005.

MANUAL-1

Particulars of Organization, Functions & Duties

[Section-4 (1) (b) (i)]

1.Objective/purpose of the public authority:

The primary objective of this office is to promote regional tourism and facilitate the development of tourism infrastructure.

2.Mission / Vision statement of the public authority:

The mission is to ensure the sustainable development of tourism projects, fostering ecological balance and safety, security, sanitation of popular tourist destinations.

3.Brief history of the public authority and context of its formation:

Established by the department of tourism, government of Odisha, to serve as a dedicated administrative unit for fostering tourism at the district level. It also functions as the tourism section of the collectorate, Balasore.

4.Duties of the public authority:

To provide comprehensive tourist information, coordinate with district administration for infrastructure development, participate in promotional events, and ensure visitor safety and satisfaction.

5.Main activities/ functions of the public authority:

Operating the tourism information center, distributing official tourism literature and brochures, managing and supervising state-run panthanivas properties in Nilgiri, Chandipur, Chandaneswar and Balasore, Coolecting and compiling tourism statistics. Organizing local awareness programs to promote tourism.

6.List of services being provided by the public authority with a brief write-up on them:

Public Information: Providing assistance and information to tourist about destinations, accommodations, and transport etc.

RTI Processing: Handling applications filed under the Right to Information Act, 2005

7.Addresses of the office and subordinate offices (if any)

Tourism Division Office, Balasore Police Line, Balasore-756001, Tel: 06782-262048, E-mail: oritourbalasore@gamil.com

8.Office timings:

Standard office hours are from 10.00AM to 5.30PM on government working days. These timings are subject to change based on government directives. For instance, during summer, hours may be rescheduled to 7.00AM to 1.00PM.

MANUAL-2

Powers & Duties of Officers & Employees

[Section-4 (1) (b) (ii)]

Sl. No.	Designation	Powers			Duties
Sl. No.	Designation	Administrative	Financial	Others	Duties
1	Tourist Officer (I/C)	Approving authority; Leave Nodal Officer	DDO	-	Overall management of the office; dissemination of tourist information; liaison with district authorities and stakeholders, supervise the executions of tourism projects and any other work assigned by the authority
2	Statistical Investigator	Nil	Nil	Nil	Collection of tourist arrival data, hotel occupancy reports, annual updated list of accommodation, conduct survey for identification of new tourist destinations, online registration of hotel ^ travel agencies
3	Sr. Asst. (Tourism)	Nil	Nil	Nil	Establishment, bill and budget, account section, audit, certified copy, assembly question
4	Jr. Revenue Asst.	Nil	Nil	Nil	Issue dispatch, RTI grievance, tourism development projects. Safety security & sanitation projects, BNTYY, general & miscellaneous
5	Sweeper	Nil	Nil	Nil	Maintains office cleanliness

Sl. No.
2	Designation	Assistant Tourist Officer
	Powers	Others	a) Management of day to day work at TRC or WAC or Panthasala or any such establishment as assigned by the Deptt. Of Tourism Govt. of Odisha under the guidance of Tourist Officer of concerned units. b) Staff management of the concerned units.
	Duties	a) To assist Tourist Officer. b) To cater tourist information. c) Preparation of itinerary, write up etc. d) Up dating of tourist information from time to. e) Liaison with hoteliers, tour operators, transport operator for the services of tourists. f) Guide of tourists. g) Sale of tourist literature supplied by Tourism Deptt. h) To manage the work of WAC, or TRC or Panthasala as assigned by the Deptt. i) Any other tourism related activities assigned by the Depttt. Of Tourism, Govt. of Odisha and Tourist Officer from time to time.
3	Designation	Statistical Assistant
	Powers
	Duties	a) To collect tourist arrival data from different spots. b) To collect hotel occupancy report from hotels of Balasore Dist. c) To collect employment generation report in tourism sector. d) To collect updated information regarding hotel tariff, hotel facilities, road conditions, Railway, Air timings etc. e) To conduct the survey work for identification of new destination. f) Any other tourism related activities as assigned by State tourism Department or Tourist Office, Balasore time to time.
4	Designation	Jr. Accountant
	Powers
	Duties	a) To prepare the bill both salary and contingencies. b) To coordinate with Treasury Office. c) To disburse the payment on behalf of Tourist Officer. d) To remain as joint custodian of office cash and other valuable documents kept in office iron chest. e) Establishment work of the staff like put-up file before Tourist Officer regarding sanction of leaves, sanction of advances, sanction of tour particulars, sanction of increments, personal files and service book etc. f) Maintenance of Cash book, Stock Register, Guard files etc. g) Any other work as assigned by the Tourist Officer.
5	Designation	Jr. Clerk-cum-Jr. Grade Typist
	Powers
	Duties	a)Typing of Official letters. b) Issue & Diary work of the Office. c) Stock & Store of priced Publication of the office. d) Sale of Priced Publication in the office. e) Assisting Jr. Accountant in his work. f) Any other work related to tourism activities assigned by Tourist Officer from time to time.
6	Designation	Peon
	Powers
	Duties	To render manual service required for day to day maintenance of official work.

Sl. No.
7	Designation	Choukidar -cum- sweeper
	Powers
	Duties	a) To watch and ward of Government properties in office. b) To keep the office premises clean. c) To keep the office bath room clean.
8	Designation	Sweeper
	Powers
	Duties	To keep the rooms, bath rooms, Bungalow premises clean.
9	Designation	Mali
	Powers
	Duties	a) To work at garden of Panthasala. TRC, WAC. b) To remain the custodian of gardening tools & equipments.

MANUAL-3

Procedure Followed in Decision Making Process

[Section-4 (1) (b) (iii)]

1.What is the procedure followed to take a decision for various matters?

The procedure follows a hierarchical channel. Files are initiated by the Dealing Assistant submitted to

the tourism office for operational decisions. For major policy, financial, administrative matters, the

file is forwarded to the Collector, Balasore, through the Additional District Magistrate (ADM) for final

approval.

MANUAL-4

Norms for Discharge of Functions

[Section-4 (1) (b) (iv)]

The norms set by the Govt. of Odisha for discharge of different functions as given in the Govt. record manual is followed for various activities of the office.

Sl. No.	Activities	Time Frame
1	Diary of letters received	3 minutes per letters
2	Dispatch of letters	3 to 5 minutes per letters
3	Typing of approved letters	Within one to two days
4	Preparation of reports	Basing on the urgency (Even on the same day)

MANUAL-5

Rules, Regulations, Instructions, Manuals & Records for Discharging Functions

[Section-4 (1) (b) (v)]

Sl No	Name/title of the Document	Type of Documents	Brief write up of the documents	From where one can get a copy of rules, regulations, instructions, manuals and records	Address, Telephone No., Fax, E-Mail & others	Fee charged by the department for a copy of Rules, regulations, instructions, manual and records (if any)
1	2	3	4	5	6	7
1	Odisha Service Code	Rules	Governs the service conditions of government employees	Government of Odisha Press	-	As prescribed
2	Odisha Treasury Code	Rules	Contains rules for treasury procedures and financial transactions	Government of Odisha Press	-	As prescribed
3	Odisha General Financial Rules (OGFR)	Rules	Lays down general financial principles for government offices	Government of Odisha Press	-	As prescribed
4	Odisha Tourism Manual	Manual	Provides guidelines specific to the functioning of the Tourism Department	Department of Tourism, Govt. of Odisha	-	As prescribed
5	Right to Information Act & Rules	Act & Rules	Mandates transparency access to information	Can be downloaded from the internet	-	As prescribed

MANUAL-6

Categories of Documents Under Control

[Section-4 (1) (b) (vi)]

Sl. No.	Category of the document	Name of the document and its introduction in one line	Procedure to obtain the documents	Held by/under control of
1	2	3	4	5
1	Establishment Files	Service books, personal files, GIS Passbook, leave accounts etc. of employees.	As per provisions of RTI Act, 2005	Tourist Officer
2	Accounts Files	Cash books, bill registers, audit reports, and budget estimates etc.	As per provisions of RTI Act, 2005	Tourist Officer
3	Project Files	Documents related to ongoing and completed tourism projects.	As per provisions of RTI Act, 2005	Tourist Officer
4	Statistical Reports	Reports on tourist arrivals, hotel occupancy, etc.	As per provisions of RTI Act, 2005	Tourist Officer

MANUAL-7

Particulars of Arrangement in Formulation of Policy

[Section-4 (1) (b) (vii)]

This office does not formulate policy but is involved in the implementation process. Arrangements for

public participation are made at the state leel during policy formulation.

MANUAL-8

Boards, Councils, Committees & Other Bodies Constituted

[Section-4 (1) (b) (viii)]

No such boards, councils, or committees are constituted under the administrative control of this

office.

MANUAL-9

Directory of Officers & Employees

[Section-4 (1) (b) (ix)]

Sl. No.	Name	Designation	Office Ph. No.	Mobile No	E-Mail	Address
1	2	3	4	5	6	7
1	Amlan Nayak	Tourism Officer (I/C)	06782-262048	-	oritourbalasore@gmail.com	Tourist Office, Balasore
2	Monalisa Jena	Statistical Investigator	-do-	-	-do-	-do-
3	Dillip Ku. Sahoo	Sr. Asst. (Tourism)	-do-	-	-do-	-do-
4	Ramasankar Roula	Jr. Rev. Asst.	-do-	-	-do-	-do-
5	Krupasindhu Behera	Sweeper	-do-		-do-	-do-

MANUAL-10

Monthly Remuneration & Compensation of Officers & Employees

[Section-4 (1) (b) (x)]

Sl. No.	Name	Designation	Basic Pay	DA	HRA	Gross pay
1	2	3	4	5	6	7
1	Amlan Nayak	Tourism Officer (I/C)	69700	40426	0	110126
2	Monalisa Jena	Statistical Investigator	32300	18734	OA-2725	53838
3	Dillip Ku. Sahoo	Sr. Asst. (Tourism)	29300	16994	2584 OA-220	49019
4	Ramasankar Roula	Jr. Rev. Asst.	26000	15080	2080 OA-200	43660
5	Krupasindhu Behera	Sweeper	37200	21576	4464 OA-200	63440
6	Niranjan Behera	Mali	39400	22852	3152 OA-200	65604

MANUAL-11

Budget Allocated to each Agency

[Section-4 (1) (b) (xi)]

SI	Name of the Scheme / Sub scheme	BUDGET ESTIMATE
SI	Name of the Scheme / Sub scheme	2020-21
1	INFORMATION ,EDUCATION AND COMMUNICATION ACTIVITIES	2.00
2	BARISTHA NAGARIKA TIRTHA YATRA YOJANA	6.00
3	DEVELOPMENT AND MANAGEMENT OF TOURIST INFRASTRUCTURE	186.9999
4	DEVELOPMENT OF SAMUKA PROJECT	80.00
5	PUBLICITY OF TOURISM (A.S.P)	62.7299
6	SAFETY SECURITY AND SANITATION	3.00
7	TOURISM -TRAINING AND CAPACITY BUILDING	1.00 !
8	INFORMATION TECHNOLOGY AND E-GOVERNANCE	3.50
9	GRANTS TO STATE INSTITUTE OF HOTEL MANAGEMENT BOLANGIR.	2.50 Sal-2.00 Non-sa!-.50
10	NEW TOURISM POLICY AND CRITICAL GAP FUNDING	0.30
11	DEVELOPMENT OF BAKULA BANA AT SAKHIGOPAL	0.0001
12	KALINGA INSTITUTE OF PEACE AND CONFLICT RESOLUTION	5.00
13	TOTAL Programme Expenditure (STATE PLAN )	353.0299
14	C. S. S-PRASAD	32.10
15	Programme expenditure Budget	385.1299
16	Administrative Expenditure(EOM)	15.0482
17	Total budget provision	400.1782
18	Decretal Dues (Charged)	0.5100

MANUAL-12

Manner of Execution of Subsidy Programmes

[Section-4 (1) (b) (xii)]

This office does not execute any direct subsidy programmes.

MANUAL-13

Particulars of Recipients of Concessions, Permits or Authorizations Granted

[Section-4 (1) (b) (xiii)]

No concessions, permits, or authorizations are granted by this office

MANUAL-14

Information Available in an Electronic Form

[Section-4 (1) (b) (xiv)]

Sl. No.	Activities for which electronic data available	Nature of information available	Can it be shared with public	Is it available on website or is being used as Back end Data Base
1	Tourism Information	Destination details, maps, guides and hotel tariff	Yes	Available on Website
2	Accommodation details	Information on state-run and private tourist accommodations	Yes	Available on Website
3	Policies Brochures	Odisha Tourism policy and e-brochures and other tourist destinations	Yes	Available on Website

MANUAL-15

Particulars of Facilities Available to Citizens for Obtaining Information

[Section-4 (1) (b) (xv)]

Information relating to various schemes are intimated to employees & public through Govt. website, official letters, Notice Board, Newspaper, Leaflets, various trainings, Meetings, Exhibition at Field, District and State level, Inspection of records in office, By issuing of copies of documents & through printed Manuals etc. like

Office Notice Board: Displays key information and circulars.
Information Counter: Citizens can visit the office for direct assistance
Inspection of Records: Permitted in the office as per RTI Rules
Website: The Department of Tourism websites (odishatourism.gov.in & balasore.odisha.gov.in ) are the primary source of information
Printed Manuals: Available as per rules

MANUAL-16

Names, Designations & Other Particulars of the Public Information Officers

[Section-4 (1) (b) (xvi)]

Assistant Public Information Officer (APIO):

Sl. No.	Name	Designation	Office Ph. No.	Mobile No.	E-Mail	Fax	Address
1	2	3	4	5	6	7	8
1	Ramasankar Roula	JRA	06782-262048	-	oritouribalasore@gmail.com	-	Tourist Divisional Office, Balasore

Public Information Officer (PIO):

Sl. No.	Name	Designation	Office Ph. No.	Mobile No.	E-Mail	Fax	Address
1	2	3	4	5	6	7	8
1	Biswajit Behera, OTS	Tourism Development Officer, Balasore	06782-262048	-	oritouribalasore@gmail.com	-	Tourist Divisional Office, Balasore

First Appellate Authority (FAA):

Sl. No.	Name	Designation	Office Ph. No.	Mobile No.	E-Mail	Fax	Address
1	2	3	4	5	6	7	8
1	Saroj Ku. Swain, OAS (SAG)	Addl. Secretary to Govt. Tourism Department, Govt. of Odisha	-	9437142882	info@odishatourism.gov.in	-	Paryatan Bhawan, Bhubaneswar-751014, Odisha, India

MANUAL-17

Other Useful Information

[Section-4 (1) (b) (xvii)]

Any other information can be obtained by the public by filing an application under the RTI Act, 2005.

For more comprehensive tourism information, please visit the official website of Odisha Tourism at

odishatourism.gov.in

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