8. Arrangement and methods made for seeking public participation / contribution:

A website is prevailing in the name of EIC (Electricity) which provides information regarding new circulars and notifications, new events / updates and facilitates e-payment towards different services & Electricity Duty.

Email-id of public authority “eic-epcei@nic.in” is provided in the contact details. Using this common people can give their inputs / feedbacks and grievances to the public authority.

In addition to this, any person can personally meet EIC (Electricity)-cum-PCEI between 3.00 PM to 5.00 PM on every working day subject to his availability at office at Bhubaneswar to place authentic views.

9. Mechanism Available for Monitoring the Service Delivery and Public Grievance Resolution:

Any person can personally meet EIC, Electricity-cum-PCEI and redress his/her grievances between 3:00pm to 5:00pm on every working day subject to his availability at the Office at Bhubaneswar. They can also redress the grievances by writing in the given address.

10. Address of the Offices:

(i) Engineer-In-Chief (Electricity) -cum-Principal Chief Electrical Inspector, Odisha 

Address - Unit-5, Power House Square, Vidyut Marg,

Bhubaneswar, 751001 
Email Id:- eic-epcei@nic.in 
Ph - 0674-2394873

(ii) Office of the Additional Chief Engineer -cum- Secretary, Electrical Licensing Board (ELBO), Odisha 

Address - 3rd Floor, Heads of Department Building,

Bhubaneswar, 751001 
Email Id :- secyelbo@nic.in 
Ph - 0674-2394572

11. Working Hours:
Morning Hours- 10:00 AM-01:30 PM
Afternoon Hours- 02:00 PM-05:30 PM
Closing Hours- 05:30 PM-Morning Hrs of Next Day
Holidays- Closed