G2C:
G2E:
Organisational Structure:

Arrangements for Citizens Interaction / Public Participation:
Weekly Hearing on Grievance Redressal.
Grievance Redress Mechanism:
There is a Grievance cell in the Department. Every Saturday from 3p.m to 5p.m, the Special Secretary to Government listens to the Grievances of both public and concerned employees and ensures for the early redressal of the petitions. Likewise every Monday from 3p.m to 5p.m, the Chief Secretary hears the Grievances. The Director of Estates also hears public grievance every day between 4p.m to 5p.m in the Court Room of Estate Officer within the campus of Central Record Room existing out side Secretariat campus.
[ : Information available in this manual was last accses on 04/02/2023 ]
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