12. Grievance Redress Mechanism:
Any citizen can appear before the Addl. D.G. of Police, to put forth his/ her grievance on any working day during the offices hours i.e. between 10 Am to 5 PM.
A number of petitions are received through the office of the president of India, PM of India, Supreme Court & High Court, Governor, Chief Minister and other Ministers, NHRC, State Human Rights Commission, State Manila Commission etc. These petitions are sent to the concerned Ss.P. for Prompt enquiry and report.
A number of press clippings are received from the Govt. for enquiry. Some petitions are enquired by the CB Officer's and some are sent to the concerned Ss.P. for prompt enquiry and report.
On receipt of enquiry reports from different quarters, the same are examined thoroughly and steps taken to redress the grievances. Some times reports are also sent to different higher quarters.
Sincere attempts are made to promptly redress genuine grievances of the members of the public.
[ : Information available in this manual was last accses on 22/05/2020 ]
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