8) Arrangements/ Methods for seeking Public Participation:

Suggestion through State level and Range level Advisory Committees.

9) Mechanism available for Monitoring the Service Delivery & Public Grievance Resolution:

a) Help Line No.-0671-2307451 of the C.C.T (O) Cuttack.
b) Grievance Hearing by the C.C.T.(O)- From 3.30 P.M to 5.00 P.M on every Saturday.
c) Grievance hearing by the A.C.C.T from 3.30 P.M to 5.00 P.M on every Saturday.
d) Establishment of a HELPDESK in the Circle office manned by an A.C.T.O to render necessary help and guidance to the dealers and other stakeholders.

10) Address of the Main Office:

Office of the Asst. Commissioner of Commercial Taxes, Balangir Circle, Balangir,
At- Rugudipara,
Po./ Dist.- Balangir,
PIN- 767001

11) Working Hour of the Office:

10.00 A.M. to 5.00 P.M.
7.00 A.M. to 1.00 P.M. (Morning Office from 10^th April to 15^th June)

12) Organizational Structure:

Organizational Chart:

The Head of the Office is the Asst. Commissioner of Commercial Taxes, (A.C.C.T.) OFS-I who is assisted by one Commercial Tax Officer (C.T.O.), O.F.S. and two Asst. Commercial Tax Officers (A.C.T.O.). However at present only one A.C.T.O. is working under this circle and one C.T.O. under Balangir Range is deputed to work as A.C.C.T..

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