Soochana Adhikar

Civil Supplies Office, Keonjhar

 

  MANUAL-1 

Particulars of Organization, Functions & Duties

[Section-4 (1) (b) (i)]

1. Aims and Objectives of the Organization:

To ensure  supply of food grains under different  schemes  to  the identified  beneficiaries  at Govt.fixed prices.

2. Mission/Vision:

Equitble distribution to the intended consumers .

3. Brief History and background for its Establishment:

Intially  it is established to  curb the price fluctuating  in the interest of consumer.Now it is  functioning only for the welfare of the weaker section of the society in providing food security to poorest of the poors.

4. Organisation Charts:

5. Duties to be Performed to Achieve the Mission:

To ensure and look the benefit pass to the intended consumers.

6. Details of Services Rendered:

Timely redressal of consumer grievances. 

7. Citizen's Interaction:

Educating the consumers through the Gram Panchayats /Urban Local Bodies/Seminars.

8. Postal Address of the Main Office, Attached/Subordinate Office/field units etc:

Main Office - Collectorate, Keonjhar

Subordinate offices- Office of the Sub-Collector & Block Development Officer

9. Map of Office Location: In the Collectorate Premises.

10. Working Hours both for Office and Public:

10 A.M. to 5 P.M.in each working day.

11. Grievance redress Mechanism:  

On receipt of Public grievance petition - either the C.S.O. enquires it himself  or  through the Sub-Collectors/B.D.O.s /A.C.S.Os & M.I. concerned. After receipt of the same the problem is sorted out as per the Govt. directives.



[ Information available in this manual was last updated on : 21st August, 2012 ]

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